Shipping policy

We do our best to ship orders within 2-5 days. Our products are handcrafted in small batches to create the freshest, most vibrant products possible. Occasionally an order may take longer to ship because a new batch of your product is being made; we will contact you via email if your order is significantly delayed.

Shipping carrier options and prices are shown and can be selected during checkout. Please note that the number of days displayed with shipping options are days in transit with the carrier; they are in addition to the time it takes for us to pack and ship your order from our facility (generally 2-5 days).

Please remember to enter the shipping address appropriate for your selected carrier. For instance, if you select USPS and use a PO Box, please remember to use that address rather than your street address.

We are not responsible if you enter incorrect address information during checkout. If the address you enter at checkout is incorrect or missing information, such as an apartment number, and your package is returned to us, we will contact you by email for the correct address and you will need to pay the additional shipping cost to send your package again. We also cannot be held responsible if your package is delivered to an incorrect address you entered at checkout.

We are not responsible for missing, lost, or stolen packages after we have shipped your order. If your tracking information indicates that your shipment has been delivered but you do not have your package, please contact the carrier for assistance. If your package was shipped via United States Postal Service, the fastest way to get further information is by calling your local post office. Package theft is increasingly prevalent and should be reported to local law enforcement. We are unable to assist with stolen packages. If you would like to require a signature for delivery, please leave us a note during checkout and we will be happy to add that service to your shipment; additional carrier fees may apply. If you do not have a secure location for delivery, please consider using a carrier pick up location as your shipping address.

We ship to the United States and Canada. The purchaser is solely responsible for any and all customs fees, duties, or taxes imposed on international shipments.

Pre-Orders:
Orders that include pre-order items will ship in one shipment when the pre-order is available. If you would like your items that are in-stock to ship immediately, please purchase pre-order items in a separate order.

We reserve the right to change or alter our Shipping Policy at any time and without notice.